Refund Policy
Effective Date: 11-14-2025
At FFotos Photography LLC, we strive to provide high-quality photo, video, and drone services tailored to each client’s vision. Due to the creative and time-intensive nature of our work, refunds are limited and handled as outlined below.
1. Deposits
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All deposits made to secure a booking are non-refundable.
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This compensates for time reserved, administrative prep, and potential loss of other client opportunities.
2. Cancellations
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Client Cancellations:
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If you cancel more than 48 hours before the scheduled service, no additional fees apply (but the deposit remains non-refundable).
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Cancellations made within 48 hours of the shoot will result in loss of deposit and may incur additional fees depending on project scope.
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FFotos Cancellations:
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In rare situations (e.g., weather, airspace restrictions, emergencies), FFotos Photography LLC may cancel or reschedule.
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If we cancel and rescheduling is not possible, you will receive a full refund, including any deposit paid.
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3. Editing Services
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Full payment is required before editing begins.
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No refunds will be issued once editing work has started, as time and creative labor are already invested.
4. Quality Concerns
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If you are unhappy with the final product, please contact us within 7 days of delivery.
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We will evaluate concerns case-by-case and offer reasonable solutions, such as minor revisions (if applicable).
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Refunds are not guaranteed and will only be considered if there was a clear failure to meet agreed-upon deliverables.
5. No-Show Policy
If the client fails to show up for a scheduled shoot or does not provide access to the agreed location, the full deposit will be forfeited, and the project may be canceled at our discretion.
6. Contact for Refund Issues
For refund questions or concerns, contact us directly: