Refund Policy
Effective Date: 07-30-2025
At FFotos Photography LLC, we strive to provide high-quality photo, video, and drone services tailored to each client’s vision. Due to the creative and time-intensive nature of our work, refunds are limited and handled as outlined below.
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1. Deposits
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All deposits made to secure a booking are non-refundable.
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This compensates for time reserved, administrative prep, and potential loss of other client opportunities.
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2. Cancellations
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Client Cancellations:
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If you cancel more than 48 hours before the scheduled service, no additional fees apply (but the deposit remains non-refundable).
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Cancellations made within 48 hours of the shoot will result in loss of deposit and may incur additional fees depending on project scope.
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FFotos Cancellations:
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In rare situations (e.g., weather, airspace restrictions, emergencies), FFotos Photography LLC may cancel or reschedule.
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If we cancel and rescheduling is not possible, you will receive a full refund, including any deposit paid.
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3. Editing Services
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Full payment is required before editing begins.
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No refunds will be issued once editing work has started, as time and creative labor are already invested.
4. Quality Concerns
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If you are unhappy with the final product, please contact us within 7 days of delivery.
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We will evaluate concerns case-by-case and offer reasonable solutions, such as minor revisions (if applicable).
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Refunds are not guaranteed and will only be considered if there was a clear failure to meet agreed-upon deliverables.
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5. No-Show Policy
If the client fails to show up for a scheduled shoot or does not provide access to the agreed location, the full deposit will be forfeited, and the project may be canceled at our discretion.
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6. Contact for Refund Issues
For refund questions or concerns, contact us directly:
440-661-5019
